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Welcome to morrellwine.com, the online website of Morrell & Company and its affiliates (referred to collectively as “we,” “us,” “our,” or Morell & Company). PLEASE NOTE THAT YOUR USE OF THE MORRELLWINE.COM SITE IS SUBJECT TO THE FOLLOWING TERMS (“TERMS OF SERVICE”). IF YOU DO NOT AGREE WITH ANY OF THESE TERMS OF SERVICE, DO NOT ACCESS OR OTHERWISE USE THE MORRELLWINE.COM SITE OR ANY INFORMATION CONTAINED ON THIS SITE. YOUR USE OF THE MORRELLWINE.COM SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. THE TERMS OF SERVICE MAY BE UPDATED BY MORRELLWINE.COM FROM TIME TO TIME WITH OR WITHOUT NOTICE TO YOU. YOUR CONTINUED USED OF THE MORRELLWINE.COM SITE INDICATES ACCEPTANCE OF ALL MODIFICATIONS TO THE TERMS OF SERVICE.
User Compliance By using this site, you agree to comply with all federal, state and local laws applicable to the marketing, sale, and consumption of alcoholic beverages.
User Compliance
By using this site, you agree to comply with all federal, state and local laws applicable to the marketing, sale, and consumption of alcoholic beverages.
Purchasing and Delivery of Wine and/or Spirits By creating an online account at morrellwine.com, you accepted these Terms of Service. Each time you (also referred to as the “Buyer”) place an order with morrellwine.com and/or Morrell & Company, you acknowledge and accept these Terms of Service. By accepting these Terms of Service, you are accepting them for the duration of your buying relationship with Morrell & Company (also referred to herein as “Seller”). These Terms of Service shalll also apply to any retail purchases you make with us over the phone or through email should you choose to make orders through those means of communication. These Terms of Service may be modified by us at any time. While we will endeavor to provide notification of changes to our Terms of Service as they may occur, you shall be deemed to have notice of any changes to the Terms of Service posted on morrellwine.com. We appreciate your business and thank you for taking time to read and understand this document. By placing an order for wine and/or spirits, Buyer warrants that they are at least 21 years of age, and that the recipient of any delivery of the wine and/or spirits will be at least 21 years of age.
Purchasing and Delivery of Wine and/or Spirits
By creating an online account at morrellwine.com, you accepted these Terms of Service. Each time you (also referred to as the “Buyer”) place an order with morrellwine.com and/or Morrell & Company, you acknowledge and accept these Terms of Service. By accepting these Terms of Service, you are accepting them for the duration of your buying relationship with Morrell & Company (also referred to herein as “Seller”). These Terms of Service shalll also apply to any retail purchases you make with us over the phone or through email should you choose to make orders through those means of communication. These Terms of Service may be modified by us at any time. While we will endeavor to provide notification of changes to our Terms of Service as they may occur, you shall be deemed to have notice of any changes to the Terms of Service posted on morrellwine.com. We appreciate your business and thank you for taking time to read and understand this document.
By placing an order for wine and/or spirits, Buyer warrants that they are at least 21 years of age, and that the recipient of any delivery of the wine and/or spirits will be at least 21 years of age.
Title and Ownership Except for orders described in the next paragraph, title to and ownership of wine and/or spirits passes from Morrell & Company (Seller) to Buyer in New York, and Buyer takes all responsibility for the product being transported from the state of sale to the Buyer’s selected destination. Buyer may pick up the product at Seller’s location or make independent delivery arrangements. Sales tax will be applied based on the Seller’s location. Seller makes no representation as to the legal rights of anyone to deliver or import any alcoholic beverages or other goods into any state. Buyer warrants he or she is solely responsible for the transport of the purchased products and for determining the legality and the tax/duty consequences of bringing the products to the Buyer’s chosen destination. All taxes, duties, and/or tariffs imposed at the time of delivery are the sole responsibility of Buyer and must be remitted prior to the release of the wines and/or spirits. For orders going to states in which Seller holds a direct-to-consumer shipping permit or which otherwise permit the direct shipment of wine, or to a destination outside of the United States, title to and ownership of the product passes from Seller to Buyer in the state or country to which the product is shipped or at the port of exit, as applicable, and any applicable taxes may be applied based on the requirements of such location. We urge you to investigate the laws in your state or country regarding this subject before shipping or arranging to ship any wine and/or spirits purchased from us.
Title and Ownership
Except for orders described in the next paragraph, title to and ownership of wine and/or spirits passes from Morrell & Company (Seller) to Buyer in New York, and Buyer takes all responsibility for the product being transported from the state of sale to the Buyer’s selected destination. Buyer may pick up the product at Seller’s location or make independent delivery arrangements. Sales tax will be applied based on the Seller’s location. Seller makes no representation as to the legal rights of anyone to deliver or import any alcoholic beverages or other goods into any state. Buyer warrants he or she is solely responsible for the transport of the purchased products and for determining the legality and the tax/duty consequences of bringing the products to the Buyer’s chosen destination. All taxes, duties, and/or tariffs imposed at the time of delivery are the sole responsibility of Buyer and must be remitted prior to the release of the wines and/or spirits.
For orders going to states in which Seller holds a direct-to-consumer shipping permit or which otherwise permit the direct shipment of wine, or to a destination outside of the United States, title to and ownership of the product passes from Seller to Buyer in the state or country to which the product is shipped or at the port of exit, as applicable, and any applicable taxes may be applied based on the requirements of such location.
We urge you to investigate the laws in your state or country regarding this subject before shipping or arranging to ship any wine and/or spirits purchased from us.
Returns and Restocking Buyer will be assessed a 25% return/restocking fee should any order be returned to Morrell & Company due to, but not limited to, the following: no person at least 21 years of age at the address; the address provided is not valid; the shipment is refused by the recipient. If Morrell & Company, for any reason, is unable to fulfill its obligations to Buyer, Morrell & Company’s sole obligation and Buyer’s sole recourse shall be a refund of the purchase price.
Returns and Restocking
Buyer will be assessed a 25% return/restocking fee should any order be returned to Morrell & Company due to, but not limited to, the following: no person at least 21 years of age at the address; the address provided is not valid; the shipment is refused by the recipient.
If Morrell & Company, for any reason, is unable to fulfill its obligations to Buyer, Morrell & Company’s sole obligation and Buyer’s sole recourse shall be a refund of the purchase price.
Warranty Morrell & Company makes no warranty, expressed or implied, about the wine and/or spirits being sold except that Morrell & Company is conveying clear title to the purchased product and, to Morrell & Company’s knowledge, the wine and/or spirits is what its label describes it to be. Specifically, because wine and/or spirits by its nature is subject to change in the bottle over time, Morrell & Company makes no warranty or guarantee of the quality or drinkability of any wine and/or spirits sold. THE WARRANTIES SPECIFIED IN THIS CONTRACT ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. This contract is entered into in New York and shall be enforceable there under the laws of that State.
Warranty
Morrell & Company makes no warranty, expressed or implied, about the wine and/or spirits being sold except that Morrell & Company is conveying clear title to the purchased product and, to Morrell & Company’s knowledge, the wine and/or spirits is what its label describes it to be. Specifically, because wine and/or spirits by its nature is subject to change in the bottle over time, Morrell & Company makes no warranty or guarantee of the quality or drinkability of any wine and/or spirits sold.
THE WARRANTIES SPECIFIED IN THIS CONTRACT ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
This contract is entered into in New York and shall be enforceable there under the laws of that State.
Pricing Morrell & Company prices are good while supplies last. Discounts and/or promotions cannot be applied to previous purchases, futures, or gift orders. Morrell & Company reserves the right to correct errors on pricing and to limit quantities ordered. Prices are subject to change without notice. Morrell & Company is not responsible for typographical errors.
Pricing
Morrell & Company prices are good while supplies last. Discounts and/or promotions cannot be applied to previous purchases, futures, or gift orders. Morrell & Company reserves the right to correct errors on pricing and to limit quantities ordered. Prices are subject to change without notice. Morrell & Company is not responsible for typographical errors.
Order Confirmation and Processing All orders are subject to confirmation by Morrell & Company. Order processing time is contingent upon payment authorization and does not include weekends or holidays. Please allow up to 48 hours for our delivery team to coordinate your order upon completion of payment. By submitting your order for confirmation, you hereby represent to Morrell & Company that you understand these Terms of Service and agree to abide by them in connection with this transaction. The placing and accepting of an order shall form a contract on these terms, conditional upon confirmation of the order by Morrell & Company, which may be evidenced by the delivery of an invoice.
Order Confirmation and Processing
All orders are subject to confirmation by Morrell & Company. Order processing time is contingent upon payment authorization and does not include weekends or holidays. Please allow up to 48 hours for our delivery team to coordinate your order upon completion of payment.
By submitting your order for confirmation, you hereby represent to Morrell & Company that you understand these Terms of Service and agree to abide by them in connection with this transaction. The placing and accepting of an order shall form a contract on these terms, conditional upon confirmation of the order by Morrell & Company, which may be evidenced by the delivery of an invoice.
Payment Terms Payment is due upon placing an order at morrellwine.com or Morrell & Company. Payment may be made by cash, credit card, check, wire transfer, or Zelle. When paying by check, please allow at least five business days for processing. Credit card payments are accepted up to a maximum of $25,000 per order. Remaining balances on credit card orders exceeding the maximum permitted amount must be paid by check, wire transfer, Zelle, or another approved method of payment. For orders exceeding $5,000 where payment is being made by check, wire transfer, Zelle, or any method other than credit card, a non-refundable deposit of 10% of the total order value must be paid by credit card at the time of purchase to reserve the goods for your order. The balance of payment is due within 15 days of the deposit. Orders for which full payment has not been received within 15 days of the deposit will be automatically cancelled and all deposits forfeited. Morrell & Company will not transfer title to any goods until full payment is received. Contact our Wine Consultants at 212.688.9370 for bank wire instructions or to make payment arrangements. By providing your credit card number, you authorize Morrell & Company to charge your credit card for the costs associated with your wine and/or spirits purchase order as described in these Terms of Service (for example, for purchase price, tax, redelivery, and other fees/charges described herein). The charge(s) will appear on your statement immediately following placement of your order. By authorizing Morrell & Company to charge your credit card, you acknowledge and agree to be financially responsible for any and all charges incurred in connection with your transaction. You hereby warrant and represent that you have the authority to legally bind the cardholder as set forth herein.
Payment Terms
Payment is due upon placing an order at morrellwine.com or Morrell & Company. Payment may be made by cash, credit card, check, wire transfer, or Zelle. When paying by check, please allow at least five business days for processing.
Credit card payments are accepted up to a maximum of $25,000 per order. Remaining balances on credit card orders exceeding the maximum permitted amount must be paid by check, wire transfer, Zelle, or another approved method of payment.
For orders exceeding $5,000 where payment is being made by check, wire transfer, Zelle, or any method other than credit card, a non-refundable deposit of 10% of the total order value must be paid by credit card at the time of purchase to reserve the goods for your order. The balance of payment is due within 15 days of the deposit.
Orders for which full payment has not been received within 15 days of the deposit will be automatically cancelled and all deposits forfeited. Morrell & Company will not transfer title to any goods until full payment is received.
Contact our Wine Consultants at 212.688.9370 for bank wire instructions or to make payment arrangements.
By providing your credit card number, you authorize Morrell & Company to charge your credit card for the costs associated with your wine and/or spirits purchase order as described in these Terms of Service (for example, for purchase price, tax, redelivery, and other fees/charges described herein). The charge(s) will appear on your statement immediately following placement of your order. By authorizing Morrell & Company to charge your credit card, you acknowledge and agree to be financially responsible for any and all charges incurred in connection with your transaction. You hereby warrant and represent that you have the authority to legally bind the cardholder as set forth herein.
Prompt Pickup or Delivery Instructions Required All in-stock orders must be picked up or assigned delivery instructions within 90 days of order confirmation. Pre-Arrival and Futures orders are considered in-stock once the goods arrive at the Morrell warehouse, at which point the 90-day period begins. Once your order has been confirmed by the Seller and you have been notified that your goods have arrived, you will have ninety (90) days to either collect your order or arrange delivery. If an order has been confirmed, is in stock, and no pickup or delivery instructions have been provided by the Buyer within the ninety (90) day period, the Seller will automatically transfer the goods to Vintage Wine Warehouse, a professional wine storage facility. Storage fees of fifty cents ($0.50) per unit per month, plus applicable taxes, will apply from the date of transfer commencing on the ninety-first (91st) day. You hereby authorize Seller to open an account at Vintage Wine Warehouse under your name and pursuant to customary terms and conditions, which will be provided to you upon request.
Prompt Pickup or Delivery Instructions Required
All in-stock orders must be picked up or assigned delivery instructions within 90 days of order confirmation. Pre-Arrival and Futures orders are considered in-stock once the goods arrive at the Morrell warehouse, at which point the 90-day period begins.
Once your order has been confirmed by the Seller and you have been notified that your goods have arrived, you will have ninety (90) days to either collect your order or arrange delivery. If an order has been confirmed, is in stock, and no pickup or delivery instructions have been provided by the Buyer within the ninety (90) day period, the Seller will automatically transfer the goods to Vintage Wine Warehouse, a professional wine storage facility. Storage fees of fifty cents ($0.50) per unit per month, plus applicable taxes, will apply from the date of transfer commencing on the ninety-first (91st) day. You hereby authorize Seller to open an account at Vintage Wine Warehouse under your name and pursuant to customary terms and conditions, which will be provided to you upon request.
Metro–New York City Delivery & Shipping Please allow up to 48 hours for our logistics team to coordinate your order upon completion of payment. Morrell uses a network of delivery services within the New York City area that includes UPS, FedEx, and local regional carriers. Same-day truck or messenger service is also available. Please call 212.688.9370 to arrange. Additional charges may apply.
Metro–New York City Delivery & Shipping
Please allow up to 48 hours for our logistics team to coordinate your order upon completion of payment.
Morrell uses a network of delivery services within the New York City area that includes UPS, FedEx, and local regional carriers.
Same-day truck or messenger service is also available. Please call 212.688.9370 to arrange. Additional charges may apply.
New York State Outside Metro–New York City Please allow up to 48 hours for our logistics team to coordinate your order upon completion of payment. Shipping time is 1 to 2 days, once the package is processed and released to the carrier. Express delivery is also available at an additional charge. Please call 212.688.9370 to arrange. * Morrell & Company offers complimentary ground shipping or truck delivery on orders over $500 (pre-tax) to a single address within New York City, Westchester County, and Fairfield County, CT, if shipped within 15 days of the order date; otherwise, standard delivery charges apply. FedEx and UPS shipments depart Monday through Friday with a typical 1–2 day transit time, and truck deliveries are subject to route availability. Please allow up to 48 hours after payment completion for delivery coordination.
New York State Outside Metro–New York City
Shipping time is 1 to 2 days, once the package is processed and released to the carrier.
Express delivery is also available at an additional charge. Please call 212.688.9370 to arrange.
* Morrell & Company offers complimentary ground shipping or truck delivery on orders over $500 (pre-tax) to a single address within New York City, Westchester County, and Fairfield County, CT, if shipped within 15 days of the order date; otherwise, standard delivery charges apply. FedEx and UPS shipments depart Monday through Friday with a typical 1–2 day transit time, and truck deliveries are subject to route availability. Please allow up to 48 hours after payment completion for delivery coordination.
Outside of New York State As noted in these Terms of Service, compliance with state and local regulations outside of New York regarding the transportation of alcohol is the responsibility of the Buyer. Morrellwine.com permits all orders to be submitted via checkout. Upon review of your order, our customer service team may contact you to discuss possible applicable delivery options.
Outside of New York State
As noted in these Terms of Service, compliance with state and local regulations outside of New York regarding the transportation of alcohol is the responsibility of the Buyer. Morrellwine.com permits all orders to be submitted via checkout. Upon review of your order, our customer service team may contact you to discuss possible applicable delivery options.
Weather Alerts – Extreme Weather If you opt to have your product shipped during extreme weather, Morrell & Company will not be held responsible. At the company’s discretion, Morrell & Company may hold orders for a later ship date. All in-stock orders are processed immediately with the understanding that the order is to be delivered unless arrangements are made in advance to schedule a later ship date. In addition, Morrell & Company may choose to hold delivery of an order due to weather conditions that may adversely affect the wine. If you opt to have your product held for a later ship date, please see our policies above regarding orders held for 90 days and the transfer to our storage partner: Vintage Wine Warehouse.
Weather Alerts – Extreme Weather
If you opt to have your product shipped during extreme weather, Morrell & Company will not be held responsible.
At the company’s discretion, Morrell & Company may hold orders for a later ship date. All in-stock orders are processed immediately with the understanding that the order is to be delivered unless arrangements are made in advance to schedule a later ship date. In addition, Morrell & Company may choose to hold delivery of an order due to weather conditions that may adversely affect the wine.
If you opt to have your product held for a later ship date, please see our policies above regarding orders held for 90 days and the transfer to our storage partner: Vintage Wine Warehouse.
Arrival of Pre-Arrival/Futures Orders Orders that were placed for pre-arrival wines/futures will automatically be set aside in our warehouse upon delivery. A notification will be sent to the email address on file regarding wine and/or spirits arrival and to coordinate delivery. At this time, the order will be considered an order held for a later ship date and the above terms apply.
Arrival of Pre-Arrival/Futures Orders
Orders that were placed for pre-arrival wines/futures will automatically be set aside in our warehouse upon delivery. A notification will be sent to the email address on file regarding wine and/or spirits arrival and to coordinate delivery. At this time, the order will be considered an order held for a later ship date and the above terms apply.
Protection Fee / Shipping Insurance Any order requiring delivery or shipping will automatically incur a 1.5% Protection Fee / Shipping Insurance when Morrell & Company coordinates the shipments on the Buyer’s behalf or is directly responsible for the shipment, unless a waiver of the 1.5% Protection Fee / Shipping Insurance is received from the Buyer at the time of purchase and/or delivery coordination and is noted on the final delivery/shipping invoice from Morrell & Company. The Buyer assumes responsibility for all loss and/or damage of goods once the packages have departed Morrell & Company when the 1.5% Protection Fee / Shipping Insurance has been waived. Protection Fee / Shipping Insurance is valid only for goods in transit that are lost due to breakage, proven theft, and carrier-reported loss. The Protection Fee / Shipping Insurance does not apply to cork/closure failure, shipping in unsuitable weather at the Buyer’s request, and packages not signed for by the Buyer or the Buyer’s appointed agent. Shipments being shipped on Buyer’s or agents of Buyer’s accounts, including third-party storage companies and transport companies, will only be covered by Morrell & Company’s insurance policy until they leave the Morrell & Company premises and are not covered while in transit. Due to the fragile nature of vintage wine, Morrell & Company strongly recommends that Buyers arrange for collection from Morrell & Company. Wines and/or spirits must be inspected by the Buyer upon receipt, and any loss or breakage must be noted in writing on the delivery documents at the time of delivery. If Morrell & Company is not notified of any breakage or loss claims within 24 hours of delivery, the claim will not be honored. If the Buyer or an agent of the Buyer will not be able to receive and inspect the shipment upon delivery, the shipment should be scheduled for another date. If the loss or breakage is not noted on the delivery documents and if Morrell & Company is not notified of a claim of loss or breakage within 24 hours of delivery, the claim will not be honored.
Protection Fee / Shipping Insurance
Any order requiring delivery or shipping will automatically incur a 1.5% Protection Fee / Shipping Insurance when Morrell & Company coordinates the shipments on the Buyer’s behalf or is directly responsible for the shipment, unless a waiver of the 1.5% Protection Fee / Shipping Insurance is received from the Buyer at the time of purchase and/or delivery coordination and is noted on the final delivery/shipping invoice from Morrell & Company. The Buyer assumes responsibility for all loss and/or damage of goods once the packages have departed Morrell & Company when the 1.5% Protection Fee / Shipping Insurance has been waived. Protection Fee / Shipping Insurance is valid only for goods in transit that are lost due to breakage, proven theft, and carrier-reported loss. The Protection Fee / Shipping Insurance does not apply to cork/closure failure, shipping in unsuitable weather at the Buyer’s request, and packages not signed for by the Buyer or the Buyer’s appointed agent.
Shipments being shipped on Buyer’s or agents of Buyer’s accounts, including third-party storage companies and transport companies, will only be covered by Morrell & Company’s insurance policy until they leave the Morrell & Company premises and are not covered while in transit.
Due to the fragile nature of vintage wine, Morrell & Company strongly recommends that Buyers arrange for collection from Morrell & Company. Wines and/or spirits must be inspected by the Buyer upon receipt, and any loss or breakage must be noted in writing on the delivery documents at the time of delivery. If Morrell & Company is not notified of any breakage or loss claims within 24 hours of delivery, the claim will not be honored. If the Buyer or an agent of the Buyer will not be able to receive and inspect the shipment upon delivery, the shipment should be scheduled for another date. If the loss or breakage is not noted on the delivery documents and if Morrell & Company is not notified of a claim of loss or breakage within 24 hours of delivery, the claim will not be honored.
International Shipping If you wish to place an order for delivery outside the United States, we will do our best to arrange it. The minimum charge is $200; the actual charge will depend on its destination, weight, and value. The customer is responsible for knowing the laws pertaining to alcohol shipments of the country to which the wine and/or spirits is being sent. Any duty and customs charges are the responsibility of the customer, though we may be able to expedite this. Shipments are usually made via air and are sent to the nearest airport or to your door, depending on destination. Please call us for international orders at 212.688.9370.
International Shipping
If you wish to place an order for delivery outside the United States, we will do our best to arrange it. The minimum charge is $200; the actual charge will depend on its destination, weight, and value. The customer is responsible for knowing the laws pertaining to alcohol shipments of the country to which the wine and/or spirits is being sent. Any duty and customs charges are the responsibility of the customer, though we may be able to expedite this. Shipments are usually made via air and are sent to the nearest airport or to your door, depending on destination. Please call us for international orders at 212.688.9370.
Order Processing Our website is monitored Monday through Friday from 9 a.m. to 5 p.m. EST. It takes approximately up to 48 hours to process your order, and then it is usually shipped out within 1 to 2 business days after processing. If you have a need for delivery by a certain date or need rush service, please be sure to contact us at 212.688.9370. We will make every effort to accommodate you.
Order Processing
Our website is monitored Monday through Friday from 9 a.m. to 5 p.m. EST. It takes approximately up to 48 hours to process your order, and then it is usually shipped out within 1 to 2 business days after processing. If you have a need for delivery by a certain date or need rush service, please be sure to contact us at 212.688.9370. We will make every effort to accommodate you.
Bottle Conditions To the best of our knowledge, all wines sold by Morrell & Company were properly stored before being delivered to our temperature- and humidity-controlled cellar. However, buyers of older and more fragile wines must make proper allowances for natural variations of ullage and general condition. Wines less than 10 years of age can be assumed to be in generally excellent condition unless otherwise indicated. Every bottle in our “Wine Vault” has been carefully inspected by our experts and described as accurately as possible at the time the wines were added to our retail inventory. As is tradition in the wine trade, all bottles 10 years or older are purchased at the buyer’s risk. As outlined below, cancellations, exchanges, and/or returns are solely at the discretion of Morrell & Company.
Bottle Conditions
To the best of our knowledge, all wines sold by Morrell & Company were properly stored before being delivered to our temperature- and humidity-controlled cellar. However, buyers of older and more fragile wines must make proper allowances for natural variations of ullage and general condition. Wines less than 10 years of age can be assumed to be in generally excellent condition unless otherwise indicated. Every bottle in our “Wine Vault” has been carefully inspected by our experts and described as accurately as possible at the time the wines were added to our retail inventory. As is tradition in the wine trade, all bottles 10 years or older are purchased at the buyer’s risk. As outlined below, cancellations, exchanges, and/or returns are solely at the discretion of Morrell & Company.
Pre-Arrival Items and/or Futures Unless otherwise noted, all items sold on morrellwine.com are in-stock and available for immediate delivery. Items that are not in-stock, including Bordeaux Futures, are noted as Pre-Arrival on our website. While we guarantee the delivery of pre-arrival wines and/or spirits, there are numerous factors in the arrival date of these items to our warehouse. Morrell & Company does its best to estimate the expected arrival times of your wine and/or spirits, but cannot guarantee specific arrival dates. Please keep in mind that delays can arise unexpectedly and that proper storage and transport are paramount to ensuring the quality of our wines. If at any time you feel you need to cancel your pre-arrival order, you may do so. We will refund you the original purchase price less a 15% cancellation fee.
Pre-Arrival Items and/or Futures
Unless otherwise noted, all items sold on morrellwine.com are in-stock and available for immediate delivery. Items that are not in-stock, including Bordeaux Futures, are noted as Pre-Arrival on our website.
While we guarantee the delivery of pre-arrival wines and/or spirits, there are numerous factors in the arrival date of these items to our warehouse. Morrell & Company does its best to estimate the expected arrival times of your wine and/or spirits, but cannot guarantee specific arrival dates. Please keep in mind that delays can arise unexpectedly and that proper storage and transport are paramount to ensuring the quality of our wines. If at any time you feel you need to cancel your pre-arrival order, you may do so. We will refund you the original purchase price less a 15% cancellation fee.
Cancellation, Exchange & Return Policies Morrell & Company, in its own discretion, reserves the right, for whatever reason, to refuse to cancel an order or to accept a return or exchange of items. Morrell & Company does not offer refunds or exchanges on any order delivered internationally; nor does Morrell & Company refund or replace any wines over 10 years of age. Morrell & Company strongly believes that proper storage is crucial to maintaining the quality of wine and/or spirits, and realizes that it is not able to control how wine and/or spirits are stored after they leave our store/warehouse. Therefore, returns and/or exchanges are at the discretion of Morrell & Company and are subject to product inspection.
Cancellation, Exchange & Return Policies
Morrell & Company, in its own discretion, reserves the right, for whatever reason, to refuse to cancel an order or to accept a return or exchange of items.
Morrell & Company does not offer refunds or exchanges on any order delivered internationally; nor does Morrell & Company refund or replace any wines over 10 years of age.
Morrell & Company strongly believes that proper storage is crucial to maintaining the quality of wine and/or spirits, and realizes that it is not able to control how wine and/or spirits are stored after they leave our store/warehouse. Therefore, returns and/or exchanges are at the discretion of Morrell & Company and are subject to product inspection.
Cancellation Policy Canceled orders are orders that have not yet been delivered but for which finalized charges have been issued. When canceling an order, a restocking fee of 25% will be assessed at the time of the issuance of a credit. Specially ordered products cannot be canceled once payment authorization has been obtained. All cancellations are at the discretion of Morrell & Company.
Cancellation Policy
Canceled orders are orders that have not yet been delivered but for which finalized charges have been issued. When canceling an order, a restocking fee of 25% will be assessed at the time of the issuance of a credit. Specially ordered products cannot be canceled once payment authorization has been obtained. All cancellations are at the discretion of Morrell & Company.
Exchange Policy Exchanges may only occur within the store. Exchanged purchases are only accepted within 10 days of the purchase date and must have a sales receipt or valid packing slip. Specially ordered products and wine and/or spirits over 10 years of age cannot be exchanged. All exchanges are subject to product inspection and are at the discretion of Morrell & Company.
Exchange Policy
Exchanges may only occur within the store. Exchanged purchases are only accepted within 10 days of the purchase date and must have a sales receipt or valid packing slip. Specially ordered products and wine and/or spirits over 10 years of age cannot be exchanged. All exchanges are subject to product inspection and are at the discretion of Morrell & Company.
Return Policy Returned orders are any order that has been delivered and then returned or declined upon delivery. A restocking fee of 25% of the sales amount is assessed upon all returned orders. Returned purchases are only accepted within 30 days of the purchase date with a valid receipt and/or packing slip. Product may not be returned without a receipt or packing slip. Specially ordered products and wines and/or spirits over 10 years of age cannot be returned. All returns are subject to product inspection and are at the discretion of Morrell & Company. Refunds are issued only to the credit card used during the original purchase. Cash purchases and/or gift orders being granted a return will be provided store credit valid for one year.
Return Policy
Returned orders are any order that has been delivered and then returned or declined upon delivery. A restocking fee of 25% of the sales amount is assessed upon all returned orders.
Returned purchases are only accepted within 30 days of the purchase date with a valid receipt and/or packing slip. Product may not be returned without a receipt or packing slip. Specially ordered products and wines and/or spirits over 10 years of age cannot be returned. All returns are subject to product inspection and are at the discretion of Morrell & Company.
Refunds are issued only to the credit card used during the original purchase. Cash purchases and/or gift orders being granted a return will be provided store credit valid for one year.
Returns Based on Defects
Morrell & Company will gladly accept the return of wines and spirits within 45 days of purchase that show defects such as cork taint. To assess if the bottle was flawed, Morrell & Company needs the bottle returned still containing two-thirds of its contents to verify the defect. Returns based on defects are at the discretion of Morrell & Company. If the same product is available, you will be offered a replacement. If the wine and/or spirits is no longer available, you will be issued a store credit valid for one year. Credits and/or replacements will not be granted without the bottle returned.
Special Orders Special orders or specially ordered products are items that have been acquired specifically by Morrell & Company at the client’s request, as they were not a regularly stocked item at the time of purchase. Specially ordered products cannot be canceled or returned. Specially ordered items include special size requests for pre-arrivals or futures.
Special Orders
Special orders or specially ordered products are items that have been acquired specifically by Morrell & Company at the client’s request, as they were not a regularly stocked item at the time of purchase. Specially ordered products cannot be canceled or returned. Specially ordered items include special size requests for pre-arrivals or futures.
