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Shipping Policies

Most orders are shipped within 24-48 hrs of ordering.


FREE SHIPPPING OFFER NOTICE:

Free Shipping only applies to In-Stock purchases of $175 or more made from 5/1/14 until 5/15/14 (11:59pm ET) ONLY. Free Ground Shipping Offer does not apply to previous purchases. Free shipping is for ground shipments and includes insurance. International Shipping, Alaska and Hawaii do not apply. Additional restrictions may apply. Orders must shipimmediately; no holds or storage.


MANHATTAN UP TO 100th STREET
Free next business day shipping on orders over $100 (pre-tax), delivered via Morrell temperature controlled truck, Mon to Sat. Orders will arrive next business day, including Sat, once they are processed. For fastest delivery options please call (212) 688 9370.

Same Day Messenger Service is available at additional charge. Please call (212) 688 9370 to arrange.

We cannot deliver to P.O. Boxes


NEW YORK STATE & CONNECTICUT
Free Ground Shipping on orders over $100. Shipping time is 1-2 days, once the package is processed. Express delivery is also available at additional charge.


OUTSIDE OF NY & CT
We ship UPS Ground, UPS 2 Day, UPS Next Day and Fed-Ex Ground. Shipping costs will be calculated at check out.


MA, FL, KY, MI, UT.
We do not ship to MA, FL, KY, MI, UT by common carrier. If you select one of these states during check out, you may complete the order and customer service will contact you to discuss possible alternatives.


EXTREME WEATHER
During extreme hot or cold weather we may restrict deliveries to ensure safety. We may recommend 1 or 2 day shipping service or holding the delivery. We will contact you to make arrangements. If you opt to have your product shipped during extreme weather Morrell and Company will not be held responsible. Local Manhattan deliveries via Morrell temperature controlled truck are not affected.


MANDATORY INSURANCE

A mandatory shipping insurance charge of 1.5% will apply to all orders outside of New York State and will be added to the shipping charge.


LARGE BOTTLES
Please note that large format bottles will incur additional shipping charges (i.e., Magnums count as 2 bottles, 3 Liter sizes as 4 bottles, etc.)


NON-WINE ITEMS
(accessories, glassware, books, etc.) FREE SHIPPING via Ground Service anywhere in the Continental United States on all orders over $100.


Please note that most carriers, including UPS and FedEx do not deliver on weekends. Please keep this in mind when ordering, especially when ordering via Overnight or 2 Day Air Service.


INTERNATIONAL SHIPPING
If you wish to place an order for delivery outside the United States, we may be able to arrange for it. The minimum charge is $200 ($125 for Japan); the actual charge will depend on its destination, weight and value. The customer is responsible for knowing the laws pertaining to alcohol shipments of the country to which the wine is being sent. Any duty and customs charges are the responsibility of the customer, though we may be be able to expedite this. Shipments are usually made via air and are sent to the nearest airport or to your door, depending on destination. Please call us for international orders.

Shipping rates and estimated delivery times: note that delivery time is calculated only after order is processed, which itself can take up to 48 hours.


ORDER PROCESSING
Our web site is monitored Monday-Friday from 9 a.m. to 5 p.m. Eastern Time. It takes approximately 1 to 2 business days to process your order, and then it is usually shipped out within 1 to 2 business days after processing. If you have a need for delivery by a certain date or need rush service, please be sure to email or call us, so that we can endeavor to meet your deadline. We will make every effort to accommodate you. However, our carriers may not guarantee a specific date shipped to residences if shipped via ground service. Delivery schedules do not apply in the event of service interruptions caused by events beyond the control of morrellwine.com or Morrell & Co., including the failure of services provided by our carriers. Shipping to a business address can usually get your wine to you sooner. If you are within our local delivery area, we may be able to get your wine to you the the next day either by our truck or via messenger service (at higher rates). This is not guaranteed, however. Call us if we need to expedite your order. We reserve the right to correct errors on pricing and to limit quantities.

All wines are sold in NY State and title passes to the buyer in NY State. We make no representation to the legal rights of anyone to ship or import any wines into any state outside of NY State. The buyer is solely responsible for shipment of wines. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you. Alcoholic beverages may be sold and delivered only to persons who are at least 21 years old. In placing your order, your represent to us that you are at least 21 years old and the persons to whom delivery will be made is at least 21 years old. When your wine is delivered to you, you will be required to show identification proving that you are at least 21 years old.

Partial Orders/Back Orders
Partial Orders/Back Orders short-shipped as standard practice. Once back-ordered items arrive, they will then be shipped (exceptions being gift items). You may request that your order be shipped in its entirety when it is fully assembled at our warehouse. Simply contact us at customerservice@morrellwine.com.


 
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1 Rockefeller Plaza, New York, NY 10020 (212) 688 9370